Valtoroq Help Center

Find the answer and keep the deployment moving.

These guides explain how Valtoroq is structured and how to perform the most common tasks—from creating the first project through FAT, SAT, commissioning, remediation, acceptance and final handover.

Self-service documentation

Start with the workflow you need.

Each guide explains the task, the recommended sequence and the records Valtoroq creates along the way.

01

Quick Start

Go from first login to a structured customer, project, site and system, then understand the path into testing, issue resolution and handover.

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02

Projects & deployment structure

Learn how customer, project, site, system and equipment records fit together and how to model a real deployment.

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03

Users & permissions

Invite workspace members, assign the right role and understand the difference between platform access and project responsibility.

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04

FAT, SAT & commissioning

Use built-in or custom test templates, execute test runs, record evidence, fail items, retest and submit completed work.

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05

Import test templates from CSV

Create a complete reusable FAT, SAT, ATP, commissioning, maintenance or custom test template from one CSV instead of adding test items one by one.

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06

Issues & remediation

Convert technical problems into owned corrective actions with a visible route from failure to verified resolution.

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07

Acceptance & handover

Review readiness, record customer sign-off or exceptions, and assemble the final technical handover record.

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08

Reports & documents

Keep supporting project files, generated reports and activity history connected to the deployment record.

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09

Account & security

Manage password access, two-factor authentication, notifications, language preferences and secure sign-in.

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10

Troubleshooting

Resolve common access, invitation, permission, testing, email and file-upload problems before raising a support request.

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Still need help?

Send support the context they need to help quickly.

If the guides do not resolve the issue, include the customer, project, system, test or issue involved, what you expected to happen and what actually happened.

Contact support